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Shift Supervisor - Closing Shifts MilkShake Factory - Milton

Shift Supervisor - Closing Shifts

Part Time • MilkShake Factory - Milton
Benefits:
  • Free uniforms
  • Training & development
  • Employee discounts
ABOUT US
At MilkShake Factory – Milton, we’re all about creating moments of joy for our guests through handspun milkshakes and premium chocolates—right here in the heart of our local community. Whether it’s families stopping in after dinner, students grabbing a treat with friends, or regulars who know their favorite order by heart, our Milton shop is a place where memories (and cravings) are made.
MilkShake Factory has been perfecting its craft since 1914, and we’re proud to bring that legacy to Milton, GA. When you join our team, you’re not just getting a job—you’re becoming part of a fun, fast-growing brand with deep roots and a strong neighborhood presence.

SWEET perks include:

  • Relaxed, “chill” work attire

  • A rapidly growing concept with room to grow

  • Training to become a true chocolate-tasting expert (fair warning: it ruins other chocolate forever)

  • A fun, supportive team environment

  • The chance to be part of the Milton/Crabapple community and a local favorite
Come shake things up with MilkShake Factory – Milton, GA!

POSITION OVERVIEW 
We’re currently looking to add a Part-Time Shift Supervisor to our Milton location. This role is expected to work 20–25 hours per week and will primarily be responsible for PM and closing shifts.

The ideal candidate has consistent evening availability, including weekdays and weekends, and is confident leading the team through close—from keeping energy high during the rush to ensuring the store is set up for success the next day. If you’re looking for a reliable, part-time leadership role in the evenings and enjoy working in a fast-paced, guest-focused environment, we’d love to meet you.

 
ESSENTIAL FUNCTIONS 
  • Bring your A-game to MilkShake Factory and champion our culture with excellence and integrity. Take charge of opening and closing duties, both solo and by rallying the team. 
  • Dive into Team Member training, providing clear feedback and coaching vibes. 
  • Keep the store manager in the loop on Team Member performance. 
  • Amp up the customer's love as a brand advocate, showing genuine enthusiasm and top-tier customer service. 
  • Boost those sales with your creative flair—sampling, product recommendations, and subtle upselling moves. 
  • Master the art of crafting high-quality milkshakes, sundaes, and dipped chocolates while sticking to the recipe and presentation standards. Nailed it. 
  • Keep that cool demeanor intact when smoothing out customer complaints. 
  • Stay on top of the game by organizing work and sales areas, from stockrooms to coolers and freezers. 
  • Dive into the retail magic, prepping the environment for promotions with seasonal vibes, rotating products, and killer signage. 
  • Cash wizardry? Check. Ensure the team follows cash management policies flawlessly. 
  • Safety first! Execute all tasks with a safety mindset. 
  • Stay on top of food safety and quality, reporting anything fishy to the store manager. 
  • Ready for anything? Dive into those extra duties with flair!
REQUIREMENTS 
  • Strong communication skills, interpersonal skills, and exceptional customer service skills 
  • Proven ability to work in a fast-paced team environment while demonstrating leadership and delegation skills 
  • Ability to judge and appropriately react to business activity to ensure labor management 
  • Attention to detail and safety requirements 
  • Manual dexterity and good hand-eye coordination 
  • Previous customer service and cash-handling experience  
  • Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays 
  • High school diploma or GED 
  • Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds  

Compensation: $16.00 - $17.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to MilkShake Factory Corporate.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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Enjoy a 'chill' work attire 
Be part of a rapidly growing concept
Develop into a chocolate-tasting expert – other chocolates will never taste the same
Become a valued member of a cool team and local neighborhood community
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